Help Center

Answers about OAKS, Next Gens, orders, returns, and KRUNCH points.

Getting Started

What you'll find here and where to start.

Quick answers to the questions we hear most.

One of a Kind Sneakers — and why they're special.

Next generation OAKS, released when an original sells out.

How pricing and shipping are calculated for merch and OAKS.

Return rules for OAKS versus other KCO merch.

Earn points as an Ambassador or as an owner of OAKS and First Batches.

Points apply automatically as a discount on KCO merch.

How artist margins recover your Launch Budget before monthly payouts.

Your products stay live; an inactivity fee may apply after a long gap.

Yes — you keep 100% copyright; KCO licenses production rights.

Yes — cancel anytime; outstanding Launch Budget settles from sales.

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